Legal documentation
Terms of Service
00 - Summary
The short version
| Topic | What it means for you | Status |
|---|---|---|
| Using Brokng | Accessing or using Brokng means accepting these Terms. | Required |
| Your content | You keep ownership, and grant us a service-use license. | You own it |
| Subscriptions | Paid plans renew by plan terms unless canceled. | Plan based |
| Termination | Either party may terminate under these Terms. | Permitted |
01 - Acceptance
Accepting these Terms
02 - Definitions
Key Definitions
- Brokng — the website, products, and related services operated under this brand.
- Service — all features offered through Brokng, including profile tools, reviews, matching, and related platform functionality.
- User — any person or entity accessing or using the Service.
- Agent — a licensed real estate professional (including RERA-licensed brokers and agents in the UAE, where applicable) using Brokng to manage profile, reputation, or related tools.
- Buyer — a consumer using Brokng to discover, compare, or contact agents.
- Content — any text, images, ratings, reviews, or materials posted, submitted, or otherwise made available through the Service.
03 - Our Services
What Brokng provides
Brokng provides tools and workflows to support real estate discovery and professional visibility, including:
- Agent profile pages and public reputation content.
- Review submission and moderation systems.
- Search and comparison experiences for buyers and consumers.
- Lead and communication tooling for participating professionals.
- Subscription and account management features for premium capabilities.
We may add, modify, or discontinue specific features from time to time.
04 - Account Registration
Creating your Account
You must provide accurate registration information and keep account credentials confidential. You are responsible for activity that occurs under your account, except where prohibited by law.
- Use strong credentials and keep login details secure.
- Promptly notify us of suspected unauthorized access or account compromise.
- Do not share accounts or misrepresent identity, affiliation, or licensing status.
05 - Agent Listings
Agent profiles & listings
Agents are responsible for the legality, accuracy, and completeness of all profile and listing information they submit.
- You must maintain valid licensing in your operating emirate (for example, RERA registration in Dubai) and only represent credentials you can verify.
- You may not publish misleading, deceptive, or infringing content.
- We may review, edit, suspend, or remove content that violates these Terms or applicable law.
Paid plans improve feature access but do not guarantee impressions, inquiries, or lead conversion.
06 - Reviews & Content
Your reviews and content
You retain ownership of content you submit, but grant Brokng a non-exclusive license to host, display, process, and distribute it in connection with operating the Service.
- Reviews must be genuine, relevant, and based on real experiences.
- Content must not be defamatory, unlawful, fraudulent, or infringing.
- You are responsible for ensuring you have necessary rights to submit all content.
We may moderate, remove, or restrict content that violates policy, law, or trust and safety requirements.
07 - Payments & Plans
Subscriptions & billing
Paid plans renew according to the billing cycle selected at checkout (for example, monthly or annual), unless canceled before renewal.
- Fees are shown at purchase and may be subject to applicable taxes.
- Payment failures may result in restricted access until billing is resolved.
- Where required by law, eligible refunds or cancellations are handled in accordance with applicable consumer rules and posted billing terms.
08 - Prohibited Conduct
What you must not do
- Scrape or harvest protected data in violation of these Terms, platform controls, or applicable law.
- Send spam, fraudulent outreach, or abusive communications.
- Impersonate any person or entity, or misrepresent affiliation or credentials.
- Attempt unauthorized access, bypass security controls, or disrupt platform availability.
- Manipulate ratings, reviews, or engagement metrics through deceptive or coordinated behavior.
09 - Intellectual Property
Ownership & IP rights
Brokng and its licensors own all rights, title, and interest in the Service, including software, visual design, trademarks, branding, and related intellectual property.
- No right, title, or license is granted except as expressly stated in these Terms.
- You may not copy, reverse engineer, resell, or create unauthorized derivative works from protected service assets.
- Unauthorized use of names, logos, or protected content is prohibited.
10 - Disclaimers
Service disclaimers
Brokng provides informational and workflow tools only. We do not provide legal, tax, financial, or brokerage advice through the Service.
The Service is provided on an "as is" and "as available" basis to the extent permitted by law, without warranties of uninterrupted availability, specific outcomes, or guaranteed performance.
11 - Liability
Limits on our liability
To the maximum extent permitted by law, Brokng is not liable for indirect, incidental, special, consequential, or punitive damages.
Where liability cannot be excluded, it is limited to the greater of amounts paid by you to Brokng in the twelve months before the claim or the minimum amount required by law.
Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
12 - Termination
Account termination
You may stop using the Service and request account deletion at any time, subject to legal and operational retention obligations.
We may suspend or terminate access if we reasonably believe you have violated these Terms, applicable law, or platform safety requirements.
Upon termination, permissions granted under these Terms end immediately, except for provisions intended to survive (for example, ownership, disclaimers, liability, and dispute terms).
13 - Governing Law
Disputes & governing law
These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law principles.
Unless otherwise required by mandatory applicable law, disputes arising from these Terms are subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
14 - Contact & Updates
Reach our legal team
We may revise these Terms as features, legal requirements, or operating practices change. Material updates are posted on this page with a revised effective date.
Questions about these Terms can be sent to legal@brokng.com.